Retail industry ranked worst for customer service, according to new report
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The retail industry has ranked the worst for customer service, after a new report scored it just 51.4 out of 100 and revealed customers spend over 11 minutes waiting to reach customer service teams. The ‘Customer Service Report’ by WhatsApp business communications provider Esendex, analysed Trustpilot review data to give each industry a weighted index score out of 100, factoring […] If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!
The retail industry has ranked the worst for customer service, after a new report scored it just 51.4 out of 100 and revealed customers spend over 11 minutes waiting to reach customer service teams. The ‘Customer Service Report’ by WhatsApp business communications provider Esendex, analysed Trustpilot review data to give each industry a weighted index score out of 100, factoring […]
If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News
