SFOO Summit: Carriers need AI agents to keep up with broker tech
From automating back-office tasks to enhancing driver communication with voice AI, this discussion breaks down practical, cost-effective ways AI can improve efficiency, reduce workload and drive profitability. The post SFOO Summit: Carriers need AI agents to keep up with broker tech appeared first on FreightWaves.
This fireside chat recap is from FreightWaves’ Small Fleet & Owner-Operator Summit on Wednesday.
FIRESIDE CHAT TOPIC: AI for owner-operators and small fleets
DETAILS: In this fireside chat, Grace Sharkey sits down with the founder and CEO of Hey Bubba to explore how small trucking fleets and owner-operators can harness the power of AI in their everyday operations. From automating back-office tasks to enhancing driver communication with voice AI, Tapan Chaudhari breaks down practical, cost-effective ways AI can improve efficiency, reduce workload and drive profitability.
SPEAKER: Tapan Chaudhari, founder and CEO of Hey Bubba
BIO: Chaudhari is the founder and CEO of Hey Bubba, an AI agent specifically built for owner-operators. Chaudhari was also the founder and CEO of TruckX Inc., a fleet management company that has more than 10,000 small fleets and owner-operators on the platform. TruckX is still operational and servicing more than 50,000 drivers on the platform. Chaudhari currently serves as a board member of TruckX.
KEY QUOTES FROM CHAUDHARI:
“Safety comes with two things. One is, of course, drivers have to make sure they are driving safely on the road, but that mainly comes from peace of mind. So if their mind is at peace, they can drive well. They certainly know how to drive well; that’s why they choose to be a driver. It’s just that all the chaos that goes behind the scenes plays in their mind, and then that’s where not-so-good things happen.”
“AI voice agents are automating the bidding process for brokers and it will increase the work on the carrier’s end. … Now they will get more calls, because an AI agent can make hundreds of calls at the same time. They will call you. They will email you. So now on the carrier side, how do you handle the challenge of that volume of communication?”
“AI is the next wave. I think everyone has to adopt it. People who are not adopting it are going to suffer down the line. That’s what is happening. The same thing happened with the internet. The same thing happened with the smartphone.”
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The post SFOO Summit: Carriers need AI agents to keep up with broker tech appeared first on FreightWaves.
