Scale dichotomization reduces customer racial discrimination and income inequality
Nature, Published online: 19 February 2025; doi:10.1038/s41586-025-08599-7Changing from a five-point scale to a two-point scale for rating workers reduces racial discrimination by making customers focus on whether the work was good or bad instead of their own personal biases.
Nature, Published online: 19 February 2025; doi:10.1038/s41586-025-08599-7Changing from a five-point scale to a two-point scale for rating workers reduces racial discrimination by making customers focus on whether the work was good or bad instead of their own personal biases.
