Latest Media

Average US household shops 39 retailers each year

Average US household shops 39 retailers each year

Apr 16, 2025 0

QVC appoints Tony Williams to chief people officer

QVC appoints Tony Williams to chief people officer

Apr 16, 2025 0

Marketplaces gaining consumer attention

Marketplaces gaining consumer attention

Apr 15, 2025 0

North American grocers must change their relationships with suppliers

North American grocers must change their relationships ...

Apr 15, 2025 0

Grocery personalization calls for reimagined partnerships with suppliers, who ha...

American Airlines ends automatic boarding pass printing at kiosks

American Airlines ends automatic boarding pass printing...

Apr 15, 2025 0

Consumers embracing AI search, engaging with AI prompts

Consumers embracing AI search, engaging with AI prompts

Apr 14, 2025 0

GNC deploys Corvus Robotics drones to manage inventory

GNC deploys Corvus Robotics drones to manage inventory

Apr 14, 2025 0

Consumers not too thrilled with online shopping experience

Consumers not too thrilled with online shopping experience

Apr 11, 2025 0

Dollar General, Dollar Tree customers are pretty loyal

Dollar General, Dollar Tree customers are pretty loyal

Apr 11, 2025 0

Refund delays more scary than root canals for many consumers

Refund delays more scary than root canals for many cons...

Apr 10, 2025 0

Most consumers jump brands after 2 negative experiences

Most consumers jump brands after 2 negative experiences

Apr 10, 2025 0

Pilot Travel Centers debut flagship, expanded service

Pilot Travel Centers debut flagship, expanded service

Apr 9, 2025 0

Retail sales to hit $5.4T despite economic uncertainty

Retail sales to hit $5.4T despite economic uncertainty

Apr 9, 2025 0

Nearly all contact centers tapping AI

Nearly all contact centers tapping AI

Apr 8, 2025 0

Foot Locker promotes Franklin R. Bracken to president role

Foot Locker promotes Franklin R. Bracken to president role

Apr 8, 2025 0

How retailers can lead the AI-driven CX revolution

How retailers can lead the AI-driven CX revolution

Apr 8, 2025 0

The power of AI lies in its ability to optimize CX, but technology alone isn't e...

Improving Retail Experience with In-Store Analytics

Improving Retail Experience with In-Store Analytics

Apr 7, 2025 0

Why in-store analytics will be the game-changer for retailers: Learn how integra...

Crisp acquires Shelf Engine to support retail forecasting, inventory management

Crisp acquires Shelf Engine to support retail forecasti...

Apr 7, 2025 0

Virtual dressing room global market to hit $42M by 2030

Virtual dressing room global market to hit $42M by 2030

Apr 7, 2025 0

Old Navy deploying Radar tech to elevate customer experience

Old Navy deploying Radar tech to elevate customer exper...

Apr 4, 2025 0

Publix faces legal action alleging overcharging at self-checkout

Publix faces legal action alleging overcharging at self...

Apr 4, 2025 0

Freedom Furniture taps Coveo to boost product discovery in omnichannel shopping

Freedom Furniture taps Coveo to boost product discovery...

Apr 3, 2025 0

Advance Auto Parts opening stores following footprint optimization

Advance Auto Parts opening stores following footprint o...

Apr 3, 2025 0

Understanding Gen Z consumer impact on the retail shopping experience

Understanding Gen Z consumer impact on the retail shopp...

Apr 3, 2025 0

Dr. Steven Stovall, Ph.D., associate professor of management at Southeast Missou...

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