Latest Media

Only 1% of frontline workers have never dealt with customer incivility

Only 1% of frontline workers have never dealt with cust...

Apr 3, 2025 0

Most Americans would pay extra to buy retired products they once loved

Most Americans would pay extra to buy retired products ...

Apr 2, 2025 0

Consumer confidence takes a tumble

Consumer confidence takes a tumble

Apr 2, 2025 0

Freedom Furniture taps Cove to boost product discovery in omnichannel shopping

Freedom Furniture taps Cove to boost product discovery ...

Apr 2, 2025 0

Embracing the future: Why retailers and employees are warming to AI

Embracing the future: Why retailers and employees are w...

Apr 2, 2025 0

AI has transformed from a promising frontier technology into an indispensable to...

Alo Yoga deploys invent.ai for AI-powered inventory decision making

Alo Yoga deploys invent.ai for AI-powered inventory dec...

Apr 1, 2025 0

AI advantages in retail: Engagement, loyalty and sales

AI advantages in retail: Engagement, loyalty and sales

Apr 1, 2025 0

A free webinar taking place April 16, sponsored by NICE, will examine how how AI...

Why dynamic content powered by 1st party data will define retail success in 2025

Why dynamic content powered by 1st party data will defi...

Apr 1, 2025 0

Retailers who unlock the full potential of first-party data and dynamic content ...

C-brand taps Paytronix for loyalty program, personal me...

Mar 31, 2025 0

Amazon customer spends nearly $3K, makes 73 purchases a year

Amazon customer spends nearly $3K, makes 73 purchases a...

Mar 31, 2025 0

Citi Trends leverages invent.ai to drive growth, operational efficiency

Citi Trends leverages invent.ai to drive growth, operat...

Mar 28, 2025 0

Mathis Home taps Blue Yonder to boost customer satisfaction via inventory planning

Mathis Home taps Blue Yonder to boost customer satisfac...

Mar 28, 2025 0

Nebraska home to highest number of dishonest consumers

Nebraska home to highest number of dishonest consumers

Mar 27, 2025 0

Most frontline workers deal with incivility on a consistent basis

Most frontline workers deal with incivility on a consis...

Mar 27, 2025 0

Consumer trust in digital services takes a dip

Consumer trust in digital services takes a dip

Mar 26, 2025 0

CEO Chris King defines Monster Mini Golf's 'philosophy of fun' CX strategy

CEO Chris King defines Monster Mini Golf's 'philosophy ...

Mar 26, 2025 0

In this episode of the CX Innovators podcast,Chris King, CEO of Monster Mini Gol...

Lowe’s employees rank tops in customer experiences

Lowe’s employees rank tops in customer experiences

Mar 26, 2025 0

AI grabbing more love from consumers, retailers

AI grabbing more love from consumers, retailers

Mar 25, 2025 0

More than half of store associates have dealt with abusive customers

More than half of store associates have dealt with abus...

Mar 25, 2025 0

AI-powered self-service: Ethical, privacy considerations

AI-powered self-service: Ethical, privacy considerations

Mar 25, 2025 0

Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights...

Creating emotional connections through retail POP displays

Creating emotional connections through retail POP displays

Mar 25, 2025 0

When it comes to creating a retail POP display that will truly connect with cons...

The AI Advantage in Retail: Driving Engagement, Loyalty, and Sales

The AI Advantage in Retail: Driving Engagement, Loyalty...

Mar 24, 2025 0

Retailers face mounting challenges as consumer expectations rise. But there’s go...

Why e-commerce retailers need to focus on the search bar

Why e-commerce retailers need to focus on the search bar

Mar 24, 2025 0

AiFi, Verizon, Atlanta Hawks team on cashierless checkout

AiFi, Verizon, Atlanta Hawks team on cashierless checkout

Mar 24, 2025 0

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