Customers trusted dealers, but many unaware of hidden commissions, survey finds

New research reveals that 65% of car finance customers who took out loans before the ban on discretionary commission arrangements (DCAs) trusted their dealer to offer them the best deal

Mar 14, 2025 - 10:50
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Customers trusted dealers, but many unaware of hidden commissions, survey finds
New research reveals that 65% of car finance customers who took out loans before the ban on discretionary commission arrangements (DCAs) trusted their dealer to offer them the best deal