Why personalization, not just words, matter in hospitality AI
Annette, The Virtual Agent™ vs the Average Chatbot: At this juncture, 'chatbot' has become common speak with customer service technology - a generic term used to describe just about any digital assistant, from voice AI to live chat pop-up
Annette, The Virtual Agent™ vs the Average Chatbot: At this juncture, 'chatbot' has become common speak with customer service technology - a generic term used to describe just about any digital assistant, from voice AI to live chat pop-up
