US retailers accelerate AI adoption, eye 51% ROI in 3 years: Report
US retailers are ramping up AI adoption, with 63 per cent seeing it as critical and expecting a 51 per cent ROI within three years, according to Everseen. AI enhances efficiency, reduces shrink, and improves customer experiences. While 65 per cent say it makes shopping easier, 72 per cent demand transparency. CEO Alan O’Herlihy highlights AI’s role in shrink reduction and the need for consumer trust.
US retailers are ramping up AI adoption, with 63 per cent seeing it as critical and expecting a 51 per cent ROI within three years, according to Everseen.
AI enhances efficiency, reduces shrink, and improves customer experiences.
While 65 per cent say it makes shopping easier, 72 per cent demand transparency.
CEO Alan O’Herlihy highlights AI’s role in shrink reduction and the need for consumer trust.
