Turning returns into revenue: The new peak season strategy?
The return process is an inevitable part of ecommerce, and sometimes it is perceived as a drain on resources and a source of operational strain, especially after Christmas. But what if returns didn’t have to be a negative force for retailers? With the right strategies, they can be turned into an opportunity that boosts revenue and strengthens customer loyalty too.
The return process is an inevitable part of ecommerce, and sometimes it is perceived as a drain on resources and a source of operational strain, especially after Christmas. But what if returns didn’t have to be a negative force for retailers? With the right strategies, they can be turned into an opportunity that boosts revenue and strengthens customer loyalty too.
