STAT+: New York congressman launches examination of UnitedHealth clinics in Hudson Valley
Ryan said he's received complaints about scheduling, wait times, billing, and care at CareMount and Crystal Run.
Following complaints from constituents, a New York congressman is launching an examination of UnitedHealth Group’s management of large physician groups in the state’s Hudson Valley region.
The inquiry by Congressman Patrick Ryan (D-N.Y.) seeks to gather information from community members about the quality and accessibility of health care services since UnitedHealth Group’s Optum subsidiary purchased CareMount Medical and Crystal Run Healthcare in 2022 and 2023.
Ryan’s examination adds to a storm of challenges facing UnitedHealth, the biggest U.S. health care conglomerate. The company is facing multiple government investigations, including an antitrust probe examining the relationship between its provider groups and its insurance business. Since the December killing of a top executive, UnitedHealth has become the poster child for a dysfunctional U.S. health care system in the eyes of the public.
