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Annette, The Virtual Hotel Agent™ Vs. the Average Chatbot & By John Smallwood, President Travel Outlook

Why Personalization, Not Just Words, Matter in Hospitality AI

Jun 26, 2025 - 13:30
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Annette, The Virtual Hotel Agent™ Vs. the Average Chatbot & By John Smallwood, President Travel Outlook
Why Personalization, Not Just Words, Matter in Hospitality AI
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