YouGov: British consumers prefer human-centric customer service
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research by YouGov finds that when Britons contact a business, they want to do it by phone or email. Despite the expansion of digital tools like chatbots and mobile apps, few people would use them if they had the choice. New data from YouGov Profiles and a YouGov Surveys: Serviced sheds light on how Britons navigate customer service, […] If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!
New research by YouGov finds that when Britons contact a business, they want to do it by phone or email. Despite the expansion of digital tools like chatbots and mobile apps, few people would use them if they had the choice. New data from YouGov Profiles and a YouGov Surveys: Serviced sheds light on how Britons navigate customer service, […]
If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News
