Stop Selling Rooms, Start Selling Your Destination
In hospitality, we should be obsessed with the guest journey and map every touchpoint, from the first click on our website to the final checkout, but what if we're starting the map in the wrong place?
In hospitality, we should be obsessed with the guest journey and map every touchpoint, from the first click on our website to the final checkout, but what if we're starting the map in the wrong place?
