Retailers risk losing half of shoppers because of delays with refunds and returns, Advanced Supply Chain finds

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Slow refunds would cause 1-in-2 shoppers to turn their back on retailers, according to new YouGov research. A survey of 2,000 shoppers on behalf of retail logistics company Advanced Supply Chain, found that 53% of online shoppers would not spend again with a retailer if they were slow to refund their money after returning a […] If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News

May 30, 2025 - 13:05
 0
Retailers risk losing half of shoppers because of delays with refunds and returns, Advanced Supply Chain finds

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

Slow refunds would cause 1-in-2 shoppers to turn their back on retailers, according to new YouGov research. A survey of 2,000 shoppers on behalf of retail logistics company Advanced Supply Chain, found that 53% of online shoppers would not spend again with a retailer if they were slow to refund their money after returning a […]

If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News