Guest Reviews and Feedback: The Path to Increased Revenue
Today the guest journey largely occurs online, from research, inquiry, booking, and even the check-in and check-out experience can occur digitally. With so much happening digitally, hotels need to maximize their customer channels as much as possible...
Today the guest journey largely occurs online, from research, inquiry, booking, and even the check-in and check-out experience can occur digitally. With so much happening digitally, hotels need to maximize their customer channels as much as possible...
