Filthy Ice Machines, Broken Showers—This Marriott Buys 9s And 10s On Guest Surveys While Hotel Falls Apart
The hotel incentivizes giving 9s and 10s. A hotel that actually wants to be better would incentivize providing constructive feedback. Here they incentivize helping them skirt Marriott brand standards. That's the most franchised Marriott thing ever. Continue reading Filthy Ice Machines, Broken Showers—This Marriott Buys 9s And 10s On Guest Surveys While Hotel Falls Apart...
The hotel incentivizes giving 9s and 10s. A hotel that actually wants to be better would incentivize providing constructive feedback. Here they incentivize helping them skirt Marriott brand standards. That's the most franchised Marriott thing ever.
Continue reading Filthy Ice Machines, Broken Showers—This Marriott Buys 9s And 10s On Guest Surveys While Hotel Falls Apart...
