Data: Quarter of a million retail jobs lost in five years

The UK retail sector has shed nearly a quarter of a million jobs over the past five years, with the latest data from the Office for National Statistics (ONS) revealing a significant decline in employment.

As of December 2024, there were 2.88 million retail jobs in the UK, traditionally the highest point of the year due to seasonal increases during the Christmas period.

However, the four-quarter average showed a drop to 2.84 million jobs, marking a decline of 70,000 from the previous year and 249,000 fewer jobs than five years ago.

The data highlights the ongoing struggles within the sector, with full-time jobs falling by 106,000 and part-time roles down by 142,000 compared to five years ago.

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British Retail Consortium (BRC) CEO Helen Dickinson said: “The number of retail jobs in 2024 was the lowest since the data began in 1996, despite overall employment in the economy rising. The decline in retail jobs should be a serious concern, and unfortunately, things could get worse.”

The BRC also raised concerns about future job cuts, with many retailers planning hiring freezes or job reductions in response to rising costs. A recent survey of retail Finance Directors revealed that half were planning cuts in head offices and stores.

Part-time jobs have been hit hardest, with 200,000 part-time positions lost over the last seven years. The BRC estimates that as many as 160,000 more part-time roles could be at risk over the next three years.

Dickinson stressed that flexible retail jobs are crucial for many, especially those entering or re-entering the workforce. She also highlighted the potential negative impact of the government’s proposed Growth and Skills Levy and Employment Rights Bill, which could make it harder for retailers to offer flexible roles or invest in training.

“We need policies that support recruitment and reskilling to ensure retail can continue to provide vital pathways back into work,” Dickinson added.

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