Hospitality Net: Latest Industry News

AI, Chat Agents, and the Race to Digital Transformation in Hospitality

Beyond automation, Bennett sees AI reshaping revenue management and CRM strategies, making personalization at scale a reality. However, he warns that hospitality’s traditional tech silos are holding the industry back. To unlock AI’s full potential, ...

Apr 3, 2025 - 08:10
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AI, Chat Agents, and the Race to Digital Transformation in Hospitality
Beyond automation, Bennett sees AI reshaping revenue management and CRM strategies, making personalization at scale a reality. However, he warns that hospitality’s traditional tech silos are holding the industry back. To unlock AI’s full potential, ...
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