When Every Second Counts: Why Luxury Hotels Must Redefine Emergency Preparedness in an Age of Uncertainty & By Vanessa Osbourne
With over 3,900 hotel fires annually resulting in 15 deaths and $100 million in losses, plus numerous other events ranging from natural disasters and infrastructure failures to technology breakdowns and operational disruptions, the American hospitality industry finds itself at an important strategic moment. The key question isn't whether your property will encounter a crisis — it's how well&prepared you'll be to protect your guests, support your team, and maintain your reputation when challenges arise.
