The secret to winning retail CX: Invest in your employees
Competition in retail is fiercer than ever, and adopting a comprehensive approach to employee cxperience is no longer optional — it's necessary. Adopting new technological advancements, such as AI, and implementing a strategic approach to improving employee engagement is a crucial place to start in ensuring both EX and CX success.
Competition in retail is fiercer than ever, and adopting a comprehensive approach to employee cxperience is no longer optional — it's necessary. Adopting new technological advancements, such as AI, and implementing a strategic approach to improving employee engagement is a crucial place to start in ensuring both EX and CX success.
