The future of shopping in retail: What to expect in the next 10 years
Shopping journeys are becoming increasingly fragmented. Today’s consumers are influenced by multiple and often simultaneous touchpoints. To stay competitive, retailers must adapt and prioritize seamless, omnichannel experiences that engage customers wherever they are on this journey.
Shopping journeys are becoming increasingly fragmented. Today’s consumers are influenced by multiple and often simultaneous touchpoints. To stay competitive, retailers must adapt and prioritize seamless, omnichannel experiences that engage customers wherever they are on this journey.
