How Greg Rada Saved 20 Hours a Week and Built a Stronger Firm 

For over a decade, Gregory Rada ran a successful solo VA benefits practice. But as his caseload grew, so did his challenges—particularly around managing potential client inquiries and making the leap from a solo practitioner to a firm with employees.  

Greg knew he needed help but wasn’t sure how to transition from a solo practice to a firm with employees. He joined Lawyerist Lab, seeking guidance on hiring, systems, and optimizing his operations. 

After joining Lab, Greg worked closely with his Lawyerist Lab coach to implement strategic changes, including hiring a dedicated intake coordinator. The result? He saved over 20 hours every week, improved client onboarding, and built a firm with a stronger foundation for future growth.  

The Challenge

Greg’s firm, After Service LLC, is a fully remote, nationwide law firm specializing in VA benefits law. After starting his own firm in 2014, Greg was used to doing everything himself.  

But as the firm grew, he found himself drowning in administrative work—particularly handling 30-50 potential client calls per week. This consumed over 20 hours of his time and prevented him from focusing on higher-value legal work. 

The Solution 

Through bi-weekly coaching calls with his dedicated Lab coach Supriya Venkatesan, Greg gained clarity on his biggest bottlenecks and actionable steps to solve them. Together, they: 

• Identified intake as the biggest time drain and hired a veteran spouse as a client coordinator through a contracting agency. 

• Created a structured intake process with standard operating procedures (SOPs) for screening potential clients. 

• Implemented Clio Grow automations to streamline the onboarding process. 

• Combined steps like the fee agreement and power of attorney signature process to reduce friction for clients. 

• Developed a strategic hiring approach, including navigating a counteroffer situation for a key team member. 

The Results

• 20+ hours saved per week, allowing Greg to focus on case strategy and firm growth. 

• A smoother, more efficient intake process, improving client experience and reducing administrative hassle. 

• A shift in mindset, helping Greg systematically address pain points and implement solutions. 

• Increased confidence in hiring and managing a team, positioning the firm for long-term success. 

“The bi-weekly coaching calls with Supriya have been the most impactful part of Lawyerist Lab for me. She helped me identify the biggest time sucks in my firm and put real solutions in place. Now, I have a team, a structured intake process, and 20 extra hours a week to focus on what matters.” – Gregory Rada, After Service LLC 

Running a law firm doesn’t have to mean doing everything yourself. If you’re ready to save time, build efficient systems, and grow your firm with confidence, join Lawyerist Lab today and start building the practice you’ve always envisioned. 

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