Courtesy Rides by Bolt for Business Embrace the Peak-End Rule of Guest Satisfaction
As was explored in a recent article about how Bolt Business can get used to offer guests courtesy rides in a frictionless manner, what I want to tie this back to is the psychological principle of the ‘peak-end rule’ put forward by Daniel Kahneman an...
As was explored in a recent article about how Bolt Business can get used to offer guests courtesy rides in a frictionless manner, what I want to tie this back to is the psychological principle of the ‘peak-end rule’ put forward by Daniel Kahneman an...
