Airlines are pouring millions into AI – so why are charter sales stuck in the 90s?

Airline IT investment is at its highest level since 2019, with spending on AI and automation surging – BA alone has committed £100 million to such initiatives. The global AI market in aviation, currently valued at $1.6 billion, could reach $40.4 billion by 2033. * Yet, commercial charter divisions are still drowning in manual email enquiries and handling bookings with pen-and-paper workflows.

Mar 29, 2025 - 06:49
 0
Airlines are pouring millions into AI – so why are charter sales stuck in the 90s?
Airline IT investment is at its highest level since 2019, with spending on AI and automation surging – BA alone has committed £100 million to such initiatives. The global AI market in aviation, currently valued at $1.6 billion, could reach $40.4 billion by 2033. * Yet, commercial charter divisions are still drowning in manual email enquiries and handling bookings with pen-and-paper workflows.