STAT+: As more patients get automated test results, researchers seek ways to calm their nerves

Editor's note: This story contains a description of self-harm. Oncologist Mark Lewis has never had much of a poker face. When he walked into his cancer patient’s visit in 2022,…

Apr 8, 2025 - 16:08
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STAT+: As more patients get automated test results, researchers seek ways to calm their nerves

Editor’s note: This story contains a description of self-harm.

Oncologist Mark Lewis has never had much of a poker face. When he walked into his cancer patient’s visit in 2022, he was wearing a big smile: The nodules in his patient’s lungs, he saw in the radiology report, were shrinking in response to treatment.

His patient, though, was already upset. “Before I could even say a thing,” Lewis recalled, “he said, ‘Why are you smiling? This is terrible news.’” 

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