Retailers struggle to meet in-store tech demands: Study
Fashion and specialty retailers lead in tech adoption, yet 62 per cent say they can’t meet evolving customer expectations, according to an RSR study supported by Jumpmind. Many struggle with outdated POS systems, fast-paced tech changes, and rising consumer demands. Despite challenges, 70 per cent plan to invest in mobile tools and assisted selling in 2025 to stay competitive.
Fashion and specialty retailers lead in tech adoption, yet 62 per cent say they can’t meet evolving customer expectations, according to an RSR study supported by Jumpmind.
Many struggle with outdated POS systems, fast-paced tech changes, and rising consumer demands.
Despite challenges, 70 per cent plan to invest in mobile tools and assisted selling in 2025 to stay competitive.
