How Boards Can Effectively Oversee AI to Drive Value and Responsible Use

The state of AI has advanced at a faster pace than almost anyone had expected. The disruptive power of AI is now clear, and companies are actively looking to identify how they can use this technology to transform products, services, operations and workflows. For boards, engaging with AI means providing oversight and feedback to management […]

Apr 13, 2025 - 14:30
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How Boards Can Effectively Oversee AI to Drive Value and Responsible Use
Posted by Ray Garcia, Barbara Berlin, and Jennifer Kosar, PricewaterhouseCoopers, on Sunday, April 13, 2025
Editor's Note:

Ray Garcia is a Leader, Barbara Berlin is a Managing Director, and Jennifer Kosar is an AI Assurance Leader at PricewaterhouseCoopers LLP. This post is based on a PwC memorandum by Mr. Garcia, Ms. Berlin, Ms. Kosar, Rohan Sen, Calen Byers, and Steve Brown.

The state of AI has advanced at a faster pace than almost anyone had expected. The disruptive power of AI is now clear, and companies are actively looking to identify how they can use this technology to transform products, services, operations and workflows.

For boards, engaging with AI means providing oversight and feedback to management while fostering a spirit of experimentation and exploration. This includes making sure the AI strategy drives value creation and is aligned with business objectives, while also considering risks and taking steps to implement AI responsibly.

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