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Hotels vs. Online Travel Companies: Who Owns the Customer in the AI Era?

There's been a battle between online travel companies and hotels for decades. There will be no truce in the age of AI.

Jun 20, 2025 - 22:45
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Hotels vs. Online Travel Companies: Who Owns the Customer in the AI Era?
Skift Take: There's been a battle between online travel companies and hotels for decades. There will be no truce in the age of AI.

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