How Selfridges unlocked the power of customer loyalty

Drapers How Selfridges unlocked the power of customer loyalty Ross Beaumont, product and technology director, Selfridges, told delegates at Drapers Future of Fashion conference how the luxury department store harnesses data from its loyalty scheme, Selfridges Unlocked, to design tailored rewards for its members. The post How Selfridges unlocked the power of customer loyalty appeared first on Drapers.

May 21, 2025 - 21:45
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How Selfridges unlocked the power of customer loyalty

Drapers
How Selfridges unlocked the power of customer loyalty Ross Beaumont, product and technology director, Selfridges, told delegates at Drapers Future of Fashion conference how the luxury department store harnesses data from its loyalty scheme, Selfridges Unlocked, to design tailored rewards for its members.

The post How Selfridges unlocked the power of customer loyalty appeared first on Drapers.