What Hotels Could Learn from Monks & By Haydn Kramer
My mission was to help the Brothers, Benedictine Monks all, improve the hotel’s sales performance of a gorgeous, spare, thirty room jewel box called, 'Guest House', of St. John’s Abbey. I am not Catholic. I might best be described as a failed Episcopalian. But none of that matters. What mattered is that my host, Brother Benedict, needed to turn a profit, at least a modest one.
