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The Promised Use of AI For “Personalization” Is Being Oversold: True Personalization Requires A Person!
Note: This post is excerpted from Doug Kennedy’s recent training webcast titled, Understanding What Personalized Hospitality Is (and What It Isn’t!) Watch the replay here. Personalization is a term used loosely these days, especially in the hospital...
Note: This post is excerpted from Doug Kennedy’s recent training webcast titled, Understanding What Personalized Hospitality Is (and What It Isn’t!) Watch the replay here. Personalization is a term used loosely these days, especially in the hospital...
