Seventy one per cent of consumers will walk away from purchases if experience doesn’t feel relevant, Twilio reveals

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for leading brands, today released its sixth annual State of Customer Engagement Report. Based on a global survey of more than 7,600 consumers and 600+ business leaders across 18 countries, the report underscores a powerful trend: AI is driving clear ROI—but unless businesses […] If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News

Jun 4, 2025 - 09:10
 0
Seventy one per cent of consumers will walk away from purchases if experience doesn’t feel relevant, Twilio reveals

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for leading brands, today released its sixth annual State of Customer Engagement Report. Based on a global survey of more than 7,600 consumers and 600+ business leaders across 18 countries, the report underscores a powerful trend: AI is driving clear ROI—but unless businesses […]

If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News