Doss reinvents ERP for a faster, smarter supply chain

For supply chain and operations professionals, efficiency is a survival imperative. As consumer demands shift and competition intensifies, companies without visibility and control across their supply chain find themselves perpetually fighting fires rather than fueling growth.

Forward-thinking startup Doss has created AI-fueled software offerings designed specifically to help businesses both understand and improve their supply chain operations. The company is redefining enterprise resource planning (ERP) with its Adaptive Resource Platform (ARP). Unlike more traditional offerings that often require companies to adapt their processes to fit rigid software (and teams of consultants to implement over 12-18 months), Doss is committed to understanding each customer’s business to build a dynamic system that grows with customers as they scale.

“We focus on helping design a solution around our customers’ actual businesses as opposed to forcing them to design their business around our software,” said Wiley Jones, co-founder and CEO of Doss.

While conventional ERP implementations require months of business process reengineering and custom development, Doss’ adaptive architecture enables configuration in weeks. Unlike systems that force rigidity in how the data is organized, Doss’ platform evolves as your business changes. Add new sales channels, product lines or fulfillment methods without expensive reconfiguration projects or system overhauls.

On the surface, the company’s offering may sound similar to existing customized enterprise software options. The Doss difference, however, lies in its ability to offer a customer-centric approach at record-breaking speeds, without the need for a lengthy or third-party implementation. In fact, the company is able to deliver a bespoke solution four to 10 times faster than conventional methods.

“This comes down to the way we are using AI to configure the product and the systems architecture from the ground up,” Jones said.

In the beginning, Doss aims to help customers answer three important questions: Do I know what I am producing? Do I know what I have in inventory? Do I know what I am selling?

For many companies, finding the answers to these questions can prove difficult due to disparate workflows and piecemeal recordkeeping. Once brands gain that understanding, however, it can become a foundation for automation. 

Doss is able to help companies put those types of analytics on autopilot, ensuring continuous visibility into their operations. The company’s software addresses the complexities that arise when companies expand their operations across multiple sales channels.

With DossARP, businesses gain a unified view of their inventory, enabling them to understand current demand, anticipate future stock requirements and plan production needs effectively. This holistic perspective is crucial for companies aiming to respond swiftly to market changes and scale efficiently.

The ARP system integrates various operational aspects, from order to inventory and fulfillment, providing real-time tracking of physical goods. With over 30 prebuilt connectors, Doss facilitates seamless integration with essential business tools, allowing for the aggregation of orders across different platforms and automatic synchronization of data from third-party sources and warehouses.

Doss is especially appealing to companies that sell directly to end customers and are scaling quickly. Many of these businesses operate more like brands than traditional companies — they’re built around customer experience, fast delivery and agility. But that front-end promise requires strong back-end systems. That’s where Doss fits in.

“We work with companies that are often turning over different rocks every day just to make their systems run,” Jones said. “Our job is to simplify that middle layer.”

With Doss’ AI tools layered in, businesses can also forecast better and unlock new efficiencies that were previously out of reach. It’s a significant shift from the manual, siloed processes that still dominate many midmarket and growing enterprises.

The company’s innovative approach has garnered attention, leading to an $18 million Series A funding round led by Theory Ventures. The investment will support Doss’ expansion efforts beyond the U.S. market and further development of its core platform.

For now, Doss remains focused on what it does best: helping growing businesses bring clarity, automation and speed to their supply chain operations. It’s a modern take on ERP –– one designed not just to manage resources, but to help businesses actually move faster.

Click here to learn more about Doss.

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