Consumer demand for post-purchase promotions grows but 63% of retailers lack capabilities to re-engage customers after checkout, Scurri reports

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Half of consumers (49%) say receiving personalised offers in post-purchase tracking communications make them more likely to repeat purchase, but currently almost two thirds (63%) of UK retailers lack the ability to retarget consumers between checkout and delivery. And this post-purchase engagement gap risks retailers losing out on revenue opportunities during a crucial – and […] If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News

May 6, 2025 - 09:54
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Consumer demand for post-purchase promotions grows but 63% of retailers lack capabilities to re-engage customers after checkout, Scurri reports

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

Half of consumers (49%) say receiving personalised offers in post-purchase tracking communications make them more likely to repeat purchase, but currently almost two thirds (63%) of UK retailers lack the ability to retarget consumers between checkout and delivery. And this post-purchase engagement gap risks retailers losing out on revenue opportunities during a crucial – and […]

If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News