Freshworks launches AI to handle returns, refunds and inventory in minutes

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: FRSH) unveiled the next generation of its Freddy Agentic AI Platform, a connected, intelligent, continuously learning system of AI agents that don’t just reply to service questions, but can resolve them. Whether it’s processing an insurance claim, […] If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News

Jun 12, 2025 - 11:55
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Freshworks launches AI to handle returns, refunds and inventory in minutes

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: FRSH) unveiled the next generation of its Freddy Agentic AI Platform, a connected, intelligent, continuously learning system of AI agents that don’t just reply to service questions, but can resolve them. Whether it’s processing an insurance claim, […]

If you want more information Retail Times get in touch! Retail Times - Retail Times | Retail News | Free Retail News