I Like OTAs – And Here’s Why (If They Were a Club, You’d Want In Too)
Look, I know it’s cool in Revenue Manager circles to trash-talk OTAs. “They’re stealing our margins!” “They own the guest!” “They don’t even call the hotel by its proper name!” "We need direct business" But let me tell you a little secret: I actuall...
Look, I know it’s cool in Revenue Manager circles to trash-talk OTAs. “They’re stealing our margins!” “They own the guest!” “They don’t even call the hotel by its proper name!” "We need direct business" But let me tell you a little secret: I actuall...
