Hospitality Net: Latest Industry News

Gender characteristics of service robots can influence customer decisions

UNIVERSITY PARK, Pa. — The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State School of Hospitality Management. Service robots wit...

May 8, 2025 - 21:56
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Gender characteristics of service robots can influence customer decisions
UNIVERSITY PARK, Pa. — The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State School of Hospitality Management. Service robots wit...
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