A 'Direct' Booking Isn’t Always the Most Profitable & By Diego Acosta

Understanding the true cost of a hotel booking isn’t as straightforward as it might seem. Between marketing investments, agency fees, and labor costs, even a 'direct' booking isn’t always the most profitable.  Here are a few key insights from a recent HSMAI Revenue Optimization Advisory Board discussion on distribution, profitability, and smarter benchmarking. 

May 13, 2025 - 17:54
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A 'Direct' Booking Isn’t Always the Most Profitable & By Diego Acosta
Understanding the true cost of a hotel booking isn’t as straightforward as it might seem. Between marketing investments, agency fees, and labor costs, even a 'direct' booking isn’t always the most profitable.  Here are a few key insights from a recent HSMAI Revenue Optimization Advisory Board discussion on distribution, profitability, and smarter benchmarking.